Delivering Constructive Criticism
Delivering Constructive Criticism can be an arduous endeavor for anyone. In this workshop, participants acquire essential knowledge and skills to navigate this challenging task effectively. When an employee’s actions necessitate feedback or criticism, it is crucial to approach the situation in a thoughtful and specific manner.
Here are some key takeaways from the workshop:
- Timing Matters: Understand when feedback should occur.
- Preparation and Planning: Learn how to prepare and plan for delivering constructive criticism.
- Setting the Atmosphere: Identify the appropriate environment for the feedback session.
- Steps During the Session: Recognize the proper steps to take during the feedback session.
- Emotional Impact: Understand how emotions and certain actions can influence the effectiveness of the session.
- Goal Setting: Recognize the importance of setting goals and learn effective goal-setting techniques.
- Follow-Up: Discover the best practices for following up with the employee after the session.
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Course Includes
- 14 Lessons
- 10 Quizzes
- Course Certificate
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