Communications Strategies

Description

The Communication Strategies workshop will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Communication Strategies Workshop Outline

Module One: Getting Started

• Workshop Objectives

Module Two: The Big Picture

• What is Communication?
• How Do We Communicate?
• Other Factors in Communication

Module Three: Understanding Communication Barriers

• An Overview of Common Barriers
• Language Barriers
• Cultural Barriers
• Differences in Time and Place

Module Four: Paraverbal Communication Skills

• The Power of Pitch
• The Truth about Tone
• The Strength of Speed

Module Five: Non-Verbal Communication

• Understanding the Mehrabian Study
• All About Body Language
• Interpreting Gestures

Module Six: Speaking Like a STAR

• S = Situation
• T = Task
• A = Action
• R = Result
• Summary

Module Seven: Listening Skills

• Seven Ways to Listen Better Today
• Understanding Active Listening
• Sending Good Signals to Others

Module Eight: Asking Good Questions

• Open Questions
• Closed Questions
• Probing Questions

Module Nine: Appreciative Inquiry

• The Purpose of AI
• The Four Stages
• Examples and Case Studies

Module Ten: Mastering the Art of Conversation

• Level One: Discussing General Topics
• Level Two: Sharing Ideas and Perspectives
• Level Three: Sharing Personal Experiences
• Our Top Networking Tips

Module Eleven: Advanced Communication Skills

• Understanding Precipitating Factors
• Establishing Common Ground
• Using “I” Messages

Module Twelve: Wrapping Up

• Words from the Wise